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IT Functional Analyst SAP – Business Intelligence (BI)

Location: Ostend Office

Zandvoordestraat 300

8400 Oostende

IT Center EMEA was established to support the fast growth of the Daikin Europe group. This division acts as headquarter for IT solutions within the Daikin group including all subsidiary companies in the EMEA-region. IT Center consists out of 3 departments: IT Planning, IT Development and IT Infrastructure.

IT Development has 2 competence centers: one in Belgium and one in Spain.


In view of the growth of the IT Development-team in the Belgian branch in Ostend, we are looking forward to welcome an enthusiastic Functional analyst within a centralized European SAP environment. In collaboration with all stakeholders from business, this team will manage projects, develop improvement proposals and implement change requests.

Job Content

We are looking for an IT Functional analyst to support the processes related to management reporting and business intelligence (BI) covering all business areas.


After an introduction and training period, your main challenges will be:

  • In cooperation with the colleagues of IT and the international key users you will analyse the requirements on management reporting in a wide range of business areas (manufacturing, logistics, finance, supply planning (APO), sales planning, master data) and implement standard IT solutions by making use of the existing centralized SAP BI and SAP BO platform for Europe.
  • You will also plan, customize, develop and test IT solutions, sometimes technically supported by our SAP implementation partners.
  • You will support and train both key users and management  in a pan-European environment.
  • You will be involved in IT projects, IT change requests and 3rd line IT support taking into account every step of the “Daikin Software Development Life Cycle” and the “project management methodology” to deliver high-quality IT solutions towards business. This also includes system documentation and structured knowledge transfer to our colleagues of IT Operations who support the daily continuity of all processes and systems.
  • You will collaborate with and coordinate external IT consultants and developers.
  • You are prepared to present your area of expertise towards key users and management.
  • You can be assigned as project lead of international IT projects.
  • You take the lead in (your part of) the BI/BO area, which means following and exploring the future roadmap on BI/BO solutions. This includes studying, planning and driving innovation (e.g. new BO tools like Analytics hub & cloud, Lumira, …, Big Data initiatives, …) and making business cases to implement them.


  • You have a master degree as economist, engineer, computer scientist or equal.
  • You have an analytical spirit, are interested in the company processes and you also strive to an optimal use of data processing.
  • You are established pragmatically, without losing your interest for the most recent IT developments. You can follow the necessary training for this. You have the necessary self-discipline to make and follow-up planning.
  • 3 to 5 years of relevant experience in similar IT-surrounding as key-user or as analyst is a plus.
  • You are prepared to travel to Daikin group companies in Europe.
  • You have analytic and communicative skills in Dutch as well as in English.
  • Experience in similar IT-surrounding as key-user, consultant or analyst is a plus but not a must.

Job Offer

Daikin Europe N.V. offers a varied and international feature, where you can work independently and where you can take initiative. You will work in a solid and growing company which is a world leader, encouraging its employees to flourish. You will be part of a professional and dynamic team, where team spirit is put forward. You will benefit from extensive internal and external coaching.

Daikin Europe N.V. offers a package of competitive salary related to experience/talents.