Job Content

Your responsibilities and challenges:

• Your colleagues from our EMEA Quality Assurance Center team manage the product quality claims they receive from the Daikin Europe Network of affiliates and distributors.  When they detect that a production quality claim is caused by one of our supplying factories, you will take leadership in contacting the factory to set-up an action plan in order to countermeasure the problem.
• During the root-cause analysis you will check the production process, where required join the analysis of the defect units, and have a technical discussion to achieve a thorough understanding of the cause.
• After the root-cause has been detected and the issue is technically solved you will confirm that production process has been upgraded to prevent re-occurrence and come to an agreement on the financial responsibility.                                             
• As production quality specialist you are also involved in aligning production quality standards within EMEA factories and you are the reference person within Quality Assurance Center for Production Process Quality systems.
• As a Production Quality specialist you are also in charge of auditing new Original Equipment Manufacturers (OEM) unit suppliers and keeping in contact with the different quality departments of the factories concerned.
• Your function can exceed the European dimension. You are prepared to frequently take short trips abroad.                          
• Sporadic support to other EMEA factories on project base could be part of your job contents.

Profile

• You obtained a master degree in industrial engineering
• You are a motivated solution-oriented go-getter
• You’re a recent graduate or someone who already has experience in the field
• You like to work as a team and have strong administrative skills
• You are fluent in English. Any other European language is an asset
• You are looking forward to make regular foreign business trips. This can take up approximately 50% of your time.
• You are an MS-Office literate
• Knowledge of refrigeration and/or air-conditioning is an asset